Zyro online stores can be set up and ready to accept their first customers in under an hour. However, once you launch your store, that’s when the real work begins.
Landing your first sale means reaching the right audience, successfully inviting them to shop at your online store, and carrying them along the purchasing funnel right to the end of the payment process.
Even these steps can be broken down further, like choosing the right marketing channels, creating an appealing user experience, and making sure customers don’t abandon their carts.
With so many moving parts and decisions to be made, your first sale can feel a long way off.
In this guide, we’ll help you focus on what’s important and take effective steps towards your first sale.
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Your online store looks great and all of your products are beautifully displayed, waiting to be purchased.
What’s missing? Traffic.
It might sound obvious that you need traffic to make your website a success. After all, traffic brings potential customers, but it represents more than just users with open wallets.
When you’re working in eCommerce, analyzing your traffic, where it comes from, and how it behaves on your online store is the key to making the changes and improvements that will guide you to your first sale.
Don’t expect to open your online store and for your first visitor to make a purchase; they probably won’t.
But studying the steps that visitor took can help:
No traffic is useless traffic. So, let’s look at the 3 main ways to generate more of it.
Honing your search engine optimization (SEO) is the process of making your website rank higher in search results.
Why it’s always possible to buy your way to the top of search results with paid ads, organic results (i.e. ranking higher on the merits of your website alone) are more valuable for your business.
One of the best things about SEO is that much of the important work can be done for free. All it costs is some of your time.
Onpage SEO refers to all the things you do on your website to ensure that it’s appealing to search engines.
If you’ve built your website with a website builder like Zyro, many of the onpage optimizations will be made easy for you
But generally, you should be thinking about:
Offpage SEO is about how the rest of the internet relates to your website.
Generally, this is about link building: getting other, trusted websites to create links that lead back to your website.
This not only means that users on these websites can find your online store more easily, but it also indicates to search engines that your website is trustworthy.
This helps improve your ranking.
While free promotion through SEO and social media can get to some attention, you’re going to have to fork over some cash if you want to reach a mass audience.
Platforms like Google Ads, PropellerAds, Amazon Native Shopping Ads, YouTube, and social media networks all offer opportunities for you to display banner, video, or other formatted ads to billions of users.
Before launching your first advertising campaign, make sure that your ads:
The average internet user spends over 2 hours a day browsing through social media.
This is millions of eyeballs just waiting to be engaged by your spectacular new brand.
That’s why you always have to be looking your best.
Ads on social media are distributed like other paid ads; they’re usually banners to the side of content, or posts and videos on feeds.
The big benefit of investing in social media paid ads is the rich data that social media networks have about their users.
If you’re looking to target a really specific audience that will be interested in your online store and products, social media ads allow you to pick the distinguishing features of those users.
Influencers are social media users who have a large following, and whose options hold sway among their followers.
Many influencers are celebrities for other reasons, but frequently they’re just regular people who have built up a fan base.
For a new online store, especially if you have unique and distinctive products, getting some key influencers can be a great way to generate sales.
If you are interested in working with influencers, you should make sure that:
One aim of almost all social media and content markets is to create opportunities for viral content.
That’s content that is shared over and over by users because it’s particularly helpful, or generates an emotional response.
While you can never really tell which content will go viral, there are some steps you can take to make your content more shareable:
Remember, your aim is always to generate traffic. Viral content is no good unless it steers users back towards your website.
Which marketing techniques brought the most traffic? Which delivered the most sales? Which represents the highest return on investment?
These are some of the crucial questions you need to answer at the end of each round of marketing campaigns and on an ongoing basis.
As a new online store, you don’t know much about how your target audience perceives your marketing messages or online store. So, you must collect as much information and reflect on what’s working and what’s not.
To see whether your marketing messages and store design are effective, here are some of the metrics you should be following:
What percentage of all users who saw your ads clicked on them? If this number is lower than you expect, it’s likely that your ads aren’t persuasive enough or are in the wrong place.
If you’re new to eCommerce, research your industry’s average click rate to get a baseline.
If you find that your ads are underperforming, you might try redesigning them, changing the massaging, or displaying them to different audiences.
It’s advisable to only change one thing at a time, so you can identify exactly what was wrong in the first place.
How many users are arriving at your online store, only to leave again straight away?
If your bounce rate is unusually high, it likely means that your visitors don’t like what they see or aren’t finding what they expect.
The first thing to make sure is that the landing page that your visitors are arriving at match the ads that they’re clicking in terms of appearance and content.
If everything matches up and the bounce rate is still high, it’s time to start making more meaningful changes to the items, promotions, messages, images, or design on the landing page.
Depending on the industry you’re in, it’s been shown that shoppers are liable to abandon their carts mid-way through shopping at a rate of up to 75%.
While some shoppers will always abandon their carts (add items in their cart then fail to complete their transaction), you can take steps to lower the rate of shoppers doing so.
The key is identifying where shoppers lose interest.
This is useful to know both before and after they’ve added items to their cart. It will guide you to know which changes to make on your website to make the purchasing funnel glide more smoothly.
If you’re worried about cart abandonment, you should check out Zyro’s eCommerce+ plan. It automatically sends an email to cart abandoners, reminding them what they’re missing out on.
Ultimately, the most important thing you need to know is how many people are making purchases at your online store.
The sales rate, or conversion rate, tells you how successful all of your marketing and web design efforts have been.
You should look at the conversion rate for all of your marketing channels individually, and compare it based on different demographics.
If you’ve launched your online store with Zyro, you’ll already have access to some incredibly helpful tools which will help you analyze and understand your traffic and sales data:
It may feel like the eCommerce entrepreneur’s job is never done; there are always tweaks and improvements to be made if you want to increase your sales and improve your bottom line.
However, keeping that goal of making your first sale is the best place to start.
With the tools that Zyro makes available, that job is made that much easier.