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Frequently Asked Questions (FAQ)
- We accept all major credit cards and debit cards, including Visa, Mastercard, American Express, and Discover. It is also possible to pay with PayPal. Additional payment options may also be available in your specific location.
- Cancelling your Zyro plan is simple. You can do it yourself, by navigating to the "subscriptions" section of your personal settings.
- If you need a custom invoice, simply get in touch with the Zyro Success Team. To get an invoice, you need this information: • The service you need an invoice for • Your name or your company name • Your address • Any other details you'd like us to include in the invoice, like company registration number or VAT information We will send your invoice via email once it’s ready.
- Absolutely. You can upgrade your plan easily in your dashboard. Simply click ‘Upgrade’ next to the website you want to upgrade, choose your new plan, pay, and you’re done.
- If you buy one of Zyro plans, you will receive a free domain of your choice for one year. You can choose from the following top-level domains (TLDs): .ae.org, .asia, .at, .be, .biz, .ca, .cc, .ch, .cl, .club, .co.in, .co.uk, .com, .com.br, .com.co, .com.de, .com.es, .com.mx, .com.pl, .com.pt, .com.ru, .com.se, .cx, .de, .dk, .es, .eu, .fr, .icu, .in, .in.net, .ind.in, .info, .info.pl. .it, .li, .lt, .lu, .lv, .me, .mobi, .name, .net, .net.in, .net.pl, .nl, .nu, .online, .org, .org.in, .org.uk, .pl, .pm, .pt, .pw, .re, .ru, .se, .shop, .site, .space, .store, .tech, .tf, .uk, .us , .website, .wf, .xyz, .yt
- Absolutely. If you have a domain from another provider, we recommend pointing your domain to Zyro’s servers . The process is fast and simple, and you can do it yourself. The domain starts working as soon as the nameserver information propagates worldwide, usually within 24 hours.
- Yes. All users with an active Zyro plan will get a 3 month free trial of Titan email. Titan email allows you to create a professional branded email address that matches your domain name. You can manage your emails direct from the Zyro dashboard.
- All Zyro plans offer Titan email free of charge for the first 3 months. You can renew your email subscription at $2.90 /month per email address. You get 10GB storage per account, a calendar, easy import of existing emails, web, android and iOS apps, and more. Plus, you can cancel any time.
- Yes. All Zyro plans include professionally-managed cloud hosting.This ensures your website is online and available, all of the time.
- You can publish one website with one plan. You can try as many templates out in the website editor as you like, but you can only connect your plan to just one. The template you decide to connect your plan to is the only one that can be published.